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How to check ping and change data center in Apex Legends. Apex Legends error codes and how to fix them. Was this article helpful? 22% of 956 players found this article helpful. Keep an eye on the EA Help ( and the Apex Legends ( Twitter accounts for outage info, game issues, and new game patches. Check the Apex Legends Trello board for emerging bugs and issues that may lead to your game crashing. If the above steps didn’t help you, try using our Answers HQ forum to find a workaround or submit your own crash report. From My Games & Apps select Apex Legends.Īpex Legends can crash or freeze for many different reasons. Click Advanced Settings, then Alternate MAC address. From the Xbox dashboard click Settings, then go to All Settings. Click Account Management then Restore Licenses. Turn off Convert Incoming Voice to Chat Text by going to the Audio tab in the game’s Settings. If you're using an external hard drive, consider installing it on the internal to see if you have any improved results. 
Unplug any devices attached to the USB slot. Touch the power button on the front of the PS4 for at least seven seconds (until the system beeps twice). Mac control for unfreezing software#
Make sure you have the latest software update. You can set it lower or higher than “60” if needed. Add the following to Command line arguments: +fps_max 60. Right-click on Apex Legends and select Game Properties, then Advanced Launch Options. Right-click and select Set priority to low. Open Task Manager by typing CTRL + ALT + DELETE. (You’ll need to do this every time you launch the game if this fixes the issue.) Set Easy Anti-Cheat priority to low in Task Manager. Make sure to add and check both boxes for Origin's or EA Desktop’s Launcher program. Go to: (Control Panel\System and Security\Windows Defender Firewall\Allowed Apps). Add Windows Defender Firewall exceptions. Click the Settings icon then click Repair. 
Repair the game files by going to Origin, Game Library, then finding Apex Legends. Close programs running the background that may interfere with your game. Perform a clean boot of your PC to disable background tasks that may be interfering with your game. Reinstall Apex Legends and Origin or EA Desktop. This file can help us to figure out if it was Apex Legends that crashed, or if the crash was due to a software conflict or a hardware fault. It shows active processes at the time of the crash, and dump file numbers. This is a small, plain text file, that contains no personal or system information. 
When Apex Legends crashes on PC, it creates an "apex_crash.txt" file in your Documents folder. If you’re playing Apex Legends and your game keeps crashing or freezing, but you know you meet the minimum requirements, then you may need to do a bit of troubleshooting to fix this. Fix issues with Apex Legends crashing and freezing on PC, PlayStation, and Xbox.īe prepared to try out a few different fixes depending on your issue, and if you need more help use our Answers HQ forum.
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